We use one-time passwords as the default method for new users to login to upload documents to complete a request. Instead of creating an account first, users can simply click on a link in the email of each document request. The link is valid for 24 hours and can only be used once. Be sure to request a new link if you have received the email more than a day ago.
If your organization uses specific cybersecurity software that secures links in incoming emails, each new link that you request will be invalid. In this case we advise you to create a password by resetting your password
for the email address to which the request was sent. Once you have created a password, you should be able to login to Bravenfelt
Please contact us
if you still can't login using the above instructions.